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The idea of presenting yourself to be joined for a lifetime calls for the most authentic expression of your lifetime. Renegade offers Dyeing Services, Custom Design Services, and exciting Collections.
Unfortunately, the landscape of large bridal chain retailers has shown a worrying trend of instability. While customers may lack industry awareness of notable brands such as Alfred Angelo and Bridesmart abruptly closing their doors, David’s would not be the first to leave countless brides-to-be in a lurch. Now, David's Bridal, one of the largest names in the industry, is also in the final stages of bankruptcy. The alarming similarities of these stories raises questions about the reliability of these large bridal chains and shifts the focus towards independent bridal retailers.
See Click2Houston’s 2017 coverage about Alfred Angelo Bridal
Sadly, the same pattern is emerging as David's Bridal navigates its bankruptcy proceedings. Despite public reassurances to its customers, many are facing the very real possibility of not receiving their ordered gowns or refunds.
David's Bridal has assured its customers that their orders will be fulfilled and their deposits secured. But, as the bankruptcy proceedings continue, the reality could be quite different. Legally, under U.S. bankruptcy law, companies are not obliged to honor gift cards, deposits, or deliver pre-paid goods. Despite the PR, intended to prevent panic, this fact places customers in an uncertain position and potentially leaves them without a dress or a refund.
I inquired with a Manager at a store in Lafayette, Indiana, about two weeks ago. I was informed at that time that no new pieces would be manufactured, but that they are still filling orders with the inventory from their national warehouse. That left me with curiosity about David's commission structure for their sales consultants, and whether there could be a situation in which salespeople are being incentivized to sell product that will never be fulfilled.
Amidst the turmoil, a ray of hope exists in the form of independent bridal retailers. These retailers provide a more stable and personal alternative to the large chains, offering a deep level of expertise. A well-informed bridal consultant at an independent retailer or independent bridal design company has the ability to genuinely listen to a bride's needs and wants. They can then suggest solutions from a wide range of possibilities, customizing the bride's experience and resulting in a more satisfying journey towards the dream dress.
Book an appointment at Renegade Bridal and experience this personalized service first hand.
The only independent retailers I see being somewhat effected are those who primarily serve budget brides. It seems likely that as national inventory dwindles, the markdowns from David's may increase. Short-term, that could look exciting to brides looking for a deal, so my suggestion is for my independent bridal retailer peers to make sure brides know about THEIR clearance and specials available.
Here's our sale section! We're adding a whole season's worth to this gallery in coming weeks, too. Reach out and ask, if there's anything specific you're seeking. We're happy to point you the right direction!
David's Bridal has long propagated the myth that they are the best value option in the market. While it's true that they offer a wide range of gowns at different price points, value is not solely determined by cost. Customer perception has long equated David’s to the “Wal-Mart of bridal”. With regard to employee knowledgeability and emotional investment in customer experience, the analogy may well fit. Employee retention has been a long struggle for David’s, resulting in chronically “green” consultants, prone to overpromising and gone before a gown is delivered. That inherently leaves an experience, in which trust and relationship are critical, severely lacking.
Quality, uniqueness, personal service, and most importantly, dependability also factor into the equation. Independent retailers like Renegade Bridal and New Heritage Bridal excel in these areas, creating not only beautiful gowns to evoke each bride’s specific personality, but also a reliable, stress-free experience.
As the bridal retail industry evolves, it's clear that independent retailers are stepping up to provide the stability and personalized service that brides-to-be need and deserve. Options for budget-conscious brides are increasingly prevalent, as are solutions for Gen Z as they seek to plan weddings with authentic expression and let go of many traditions.
These stores stand as beacons of reliability in a time of uncertainty, their expertise and commitment to their customers setting them apart from the troubled big chains. It is time to shift our trust and support towards these local businesses who not only understand the value of a wedding gown but also the value of a bride's trust and dreams. The humanity of the process has too long been ignored, and we’re finally seeing the consequences of systemizing the heart out of these brides’ experiences.
Remember, your wedding day should be a joyous occasion, not a time of unnecessary stress. Choose a retailer who respects that sentiment.
Bride wears a detachable train by Renegade Bridal, dyed by Renegade Dye Lab
The idea of presenting yourself to be joined for a lifetime calls for the most authentic expression of your lifetime. Renegade offers Dyeing Services, Custom Design Services, and exciting Collections.